network connectivity , Oracle SBC development, Analytics troubleshooting, SIP ISDN PRI and BRI Analog trunks, Web Services Integration, JavaScript and SDKs, Genesys Pure Cloud solutions, AWS cloud platform, Custom Reports Rest API, WFM Dialer and Scripter, IVR Interaction Routing, CTI interfaces and integrations

Isis, Eigrp, BGP, OSPF, Cisco Nexus, Sdn, Mpls, SD-WAN

data engineering , snowflake , Apis, Power Bi, Rpa, change management, Informatica, Data Quality, Azure Data Factory, Python, platform reliability engineering, ETL ELT technologies, AI GenAI tools, incident problem management, CI CD, Looker, Rca, DataOps, metadata lineage, Fivetran, observability, Governance