Skill required: Order to Cash - Cash Application Process

Designation: Order to Cash Operations Senior Analyst

Qualifications:CA Inter

Years of Experience:5 to 8 years

About Accenture

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What would you do Cash application team lead will be responsible in managing day today cash applications work such as, Workload distribution, Daily reconciliations, Unapplied numbers, daily productivity tracking, dispute resolution, Email responses to accounting & Bank queries & all metrics are met along with any operational issues to be flagged or escalated. Responsible to perform data integration of KPl s (Financial, CSAT & operationally) with managing data integrity Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes:- (Order to Cash,Cash App,Collection & Dispute,Billing, Deduction) Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger

What are we looking for

Min 5 years of demonstrated work experience in managing 10+ analysts within Cash applications processes. Strong stakeholder management and communication skills, related process domain expertise and experience, supervisory skills 1-2 years of experience in leading and motivating a team of 10+ analysts to achieve goals
Proven experience in utilizing processes and tools to drive the reporting team in completing tactical tasks and meeting SLA delivery. Demonstrated understanding of stakeholder mapping (including other Accenture teams and Meta POC) and cross-functional interactions to facilitate comprehensive solutions. Ensure high-quality service delivery by managing critical points and enhancing the execution of individual tasks. In-depth understanding of root causes of potential problems and timely escalation of risks to the manager. Ability to guide the team in resolving out-of-DTP situations and solving complex issues under pressure. Collaborate to solve complex scenarios and inspire a proactive spirit within the team. Reliable and proactive approach to entrusted tasks, with a knack for thinking outside the box. Adaptable, especially during month, quarter, and year-end closings. Fluent in English, both oral and written, to effectively communicate with clients and teams. Possesses exceptional business acumen to effectively guide the reporting team Roles and Responsibilities:
Oversee the distribution of the team s workload, ensuring all metrics are achieved and issues are escalated appropriately. Execute detailed account reconciliations to identify and resolve disputed receivables related to missing payments. Actively manage performance metrics for account portfolio. Attend client meeting to discuss account performance and address issues as required Preparation and consolidation of reports Assist in the preparation of management reports in line with Client s and Accenture s requirements Adherence to client s policies and procedures