Incident Management, Itil, Continuous Improvement, Documentation, Service Management

Appdynamics, Sql, Databases, Splunk, Distributed Systems, BMC Remedy, Enterprise Applications, Elk, Dynatrace, Application Support, Servicenow, Azure, Apis, ITIL Incident Problem Change, Production Support, Integration layers, Logs, Monitoring dashboards, Incident Problem Management, Jira Service Management, Cloud environments