Change Management, AI Automation Strategy, Generative AI and Agentic AI use cases, Business Analysis Solution Design, Business Process Excellence Transformation, Workflow Automation, Programme Stakeholder Management, Data Analytics Dashboarding, Process Mining Digital Twin concepts

Automation, Dispute chargeback processes, Process improvement, Settlement processes, Fraud Management, Representment arbitration, Reason codes, Reconciliation, operational transformation, Debit Card Operations, Fraud operations transaction monitoring tools, Debit card reconciliation, Regulatory Compliance, Chargeback Operations

Excel modeling, PowerPoint presentations, Corrigo, Forecasting, Financial analysis, Process improvement, Accounting Systems, e1, Microsoft Office Suite, budget development

value realization , business case development , Machine Learning, Digital Transformation, Automation, Solution Design, Nlp, End-to-End Process Architecture, LLMs, Agentic Reinvention, process transformation, Agentic Architecture, Workflow Analysis Design, Business Process Strategy Design, RAG, Industry Functional Process Expertise, Process-mining tools, AI-led Reinvention, AI-Ready Automation-Ready Process Design, AI GenAI Governance

HR Analytics and Reporting, Knowledge of HR systems and recruitment tools, Team leadership and people management, High-volume recruitment expertise, Employee Engagement, Talent Acquisition, Data-driven recruitment practices, Stakeholder Management, Employee engagement program design

Bfsi Domain, Software IT Services, CRM Tools, Customer Relationship Management, MS Project, Account Management, Project Program Management, Contract Governance, Enterprise Sales, financial tracking