Job Role: Account Manager (Client Servicing)

Work Mode: In-person

Job Location: Gurugram

Experience Required: 5+ Years

Industry: Advertisement

Notice Period: Not more than a month

CTC Offered: Up to 7LPA

Position Overview:

We are looking for an experienced Account Manager to maintain and strengthen client relationships while ensuring business retention and growth. The ideal candidate will be responsible for managing the entire client servicing cycle, from handling RFQs to production, invoicing, and payment follow-ups.

Key Responsibilities:

Client Relationship Management & Business Growth

Maintain and nurture long-term relationships with existing clients.

Identify opportunities to upsell and cross-sell services to increase revenue from existing accounts.

Ensure proactive and regular communication with clients to understand their needs and expectations.

Serve as the primary point of contact between clients and internal teams.

RFQ & Vendor Management

Manage Request for Quotation (RFQ) processes from clients efficiently.

Source, negotiate, and finalize vendors to ensure quality and cost-effectiveness.

Ensure timely submission of client quotations and finalization of vendor agreements.

Project & Production Coordination

Oversee production and sampling schedules to ensure alignment with client requirements.

Monitor progress and ensure timely delivery of projects without compromising quality.

Coordinate with internal teams and vendors to meet project deadlines.

Artwork & Approval Process

Ensure timely submission, revision, and approval of artwork.

Work closely with designers and clients to ensure brand guidelines are met.

Financial & Administrative Responsibilities

Manage invoicing and coordinate closely with finance teams for timely billing.

Follow up on outstanding payments with clients to ensure smooth cash flow.

Ensure documentation and contracts are in place for all client transactions.

Requirements:

5+ years of experience in the advertising industry, preferably in client servicing or business development.

Strong analytical, negotiation, and communication skills to manage client and vendor relationships effectively.

Ability to strategically plan and implement initiatives to enhance client experience.

A proactive and solution-oriented approach to client management and project execution.

Preferred Skills:

Experience working in BTL (Below-the-Line) marketing, retail branding, or experiential marketing.

Strong understanding of vendor management and production processes.

Knowledge of industry trends and the ability to identify new business opportunities.

Account Manager (Advertising Industry)