Rtp, Voice Gateways, Webrtc, Monitoring Troubleshooting Tools, Network Security Fundamentals, VoIP, ITIL Incident Problem Change Management, PSTN Connectivity, SIP, Oracle SBC, Genesys Cloud CX Professional GCX-GCP, Contact Center Technologies

data engineering , snowflake , Apis, Power Bi, Rpa, change management, Informatica, Data Quality, Azure Data Factory, Python, platform reliability engineering, ETL ELT technologies, AI GenAI tools, incident problem management, CI CD, Looker, Rca, DataOps, metadata lineage, Fivetran, observability, Governance

Ml, Itsm, change management, Itil, quality assurance, Predictive Analytics, risk management, management presentations, executing controls, Ai, process experience, Business Controls, Compliance, ffiec, Cobit, AIOps

SAP, SFDC, Erp, Power Bi, Excel, Sql, Mes, data visualization tools, CRM