Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Informatica Intelligent Cloud Services

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles & Responsibilities:

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Informatica Intelligent Cloud Services.
Strong understanding of cloud integration and data management principles.
Experience with troubleshooting and resolving application issues.
Familiarity with system monitoring tools and performance optimization techniques.
Ability to work collaboratively in a team-oriented environment.

Additional Information:

The candidate should have minimum 5 years of experience in Informatica Intelligent Cloud Services.
This position is based at our Bengaluru office.
A 15 years full time education is required.