Operating Systems, Debugging Tools, Log Analysis, Atocha, service logs, generative AI applications, technical root cause analysis, IntelliOps, First Responder Agent, TARS, prompt engineering for large language models, AI-powered monitoring tools, LLM trace, AWS networks, APD, code-level understanding

System Monitoring Tools, AI Agents Workflow Integration, Databases and data management systems, Software debugging and troubleshooting techniques, Python Programming Language, Performance optimization

Performance Monitoring, Rabbitmq, Log Analysis, Json, Sql Basics, Rest Apis, Xml, Servicenow, DataWeave basic troubleshooting, SFTP File integrations, APIM exposure, Splunk or similar monitoring tools, Queue monitoring, Message reprocessing, MuleSoft Anypoint Platform, API authentication troubleshooting, API troubleshooting, Azure Service Bus, JAMS Scheduler, HTTP error analysis, Production incident management, Mule 4 Runtime, Azure Data Factory basic operational knowledge

Servicenow, Apis, Monitoring Tools, Bash, Jira, Datadog, Sql, Gcp, Splunk, Log Analysis, Python, Scripting, AWS, software deployment pipelines, cloud environments

Kibana, Curl, Apis, Networking Concepts, Json, Dns, Debugging Tools, Firewalls, Postman, SIP protocols, latency, cloud platforms, HTTP methods, VSIP, ports, webhooks, SIP call flows

Log Analysis, Debugging Tools, AI-powered monitoring tools, conversational AI systems, Root Cause Analysis