Job Description

The Engineering Manager, MDM will lead a team of developers responsible for the ongoing development, support, and enhancement of our enterprise Master Data Management (MDM) platform. This is a hands-on technical leadership role - the Engineering Manager will personally design solutions, write and review code, estimate work from loosely defined requirements, and solve complex technical problems - while also managing team delivery and performance.

This role operates under a you build it, you support it model - there is no separation between development and support teams. The Engineering Manager is accountable for platform stability, sprint delivery, code quality, SLA compliance, and team performance across customer, supplier, contact, and item domains.

The successful candidate must be a seasoned technical problem-solver first and a people manager second. They will work closely with the MDM Architect (who drives technical direction and design authority) and the Program Manager (who drives roadmap, stakeholder communication, and cross-functional coordination).

Key Responsibilities Engineering Leadership & Team Management

Lead and manage a team of developers supporting and enhancing the MDM platform
Conduct sprint planning, prioritization, and ensure consistent monthly sprint delivery
Perform code reviews to maintain high code quality standards
Hire, onboard, and rapidly build capability in new team members
Foster a culture of technical excellence, ownership, and continuous improvement
Enforce the you build it, you support it model - ensure developers own their features through production support
Drive technical debt reduction and code optimization initiatives
Monitor and report on platform KPIs and team performance metrics
Work with platform vendors to drive open product issues to closure

Platform Development, Enhancement & Support

Lead the design and development of new MDM capabilities and features
Personally design solutions for complex problems and estimate effort from loosely defined requirements
Evaluate user stories, establish story points, and create delivery schedules
Oversee requirements gathering, design, development, and testing activities
Ensure adherence to software development best practices across the full SDLC
Manage incident resolution within established SLAs
Triage and resolve complex data issues spanning multiple systems
Oversee change management processes and ensure smooth deployments
Conduct post-production validation and manage release reversals when needed
Drive platform enhancements to improve stability and operational efficiency
Lead large-scale data migrations and bulk update operations in the MDM environment
Onboard new systems, organizations, and datasets to the MDM platform
Handle complex data reconciliation and synchronization across systems

Platform Migration & Modernization

Lead the technical execution of MDM modernization
Plan and execute phased migration strategy ensuring zero data loss and minimal business disruption
Design and validate data mapping between legacy and target platforms
Ensure feature parity and regression testing throughout migration phases

Technical Quality & Testing

Design and think through complex testing scenarios for platform changes
Lead unit testing, system integration testing, UAT, and non-functional testing efforts
Maintain and execute regression test cases during significant platform changes
Design and implement CI/CD pipelines for automated deployment
Conduct DR (Disaster Recovery) testing and ensure business continuity
Debug, refactor, and rewrite code to improve performance and maintainability

Security & Compliance

Ensure security best practices are followed across all platform development
Oversee static and dynamic code analysis to identify and remediate vulnerabilities
Ensure SOX compliance for all platform changes and controls
Maintain secure coding standards and conduct security reviews as required

Required Qualifications Technical Expertise

MDM Platform Experience: 8+ years hands-on experience working with at least one MDM platform (e.g., Informatica MDM, Reltio, SAP MDM, or similar)
SQL Proficiency: 8+ years of experience and advanced knowledge of SQL for complex queries, data analysis, and troubleshooting
Coding Skills: Hands-on ability to write, debug, refactor, and rewrite code - this is not a management-only role
Problem-Solving: Proven ability to design solutions for complex problems and triage issues spanning multiple systems
Data Migration: Extensive experience with large data migrations and bulk update operations in MDM environments
System Integration: Experience onboarding new systems, organizations, and datasets to MDM platforms
Data Mapping & Integration: Hands-on experience with data mapping and integration using at least one integration platform
Event driven architecture: Experience with event-driven architecture and API-first integration patterns
AI/ML: Familiarity with AI/ML concepts for data matching and deduplication
Agile: Experience with Service Now agile and project management modules

Software Development Discipline

Deep knowledge of the complete software development lifecycle including:

Requirements gathering and analysis
Technical design and architecture
Development and coding standards
Unit testing and test automation, System integration testing (SIT), User acceptance testing (UAT), Non-functional testing (performance, security)
CI/CD pipeline implementation and management. Change management and deployment processes
Release management including release, post-production validation, roll back planning and execution

Delivery Management

Ability to estimate effort, duration, and resource requirements from loosely defined requirements
Experience evaluating user stories, establishing story points, and creating delivery schedules
Proven track record of sprint planning, prioritization, and consistent delivery
Experience managing SLAs and meeting incident resolution targets
Discipline to maintain regression test cases and ensure platform stability during significant changes
Experience running daily scrums

Leadership & Communication

12+ years of experience managing technical teams of 8+ developers
Experience hiring, onboarding, and retaining technical talent
Excellent verbal and written communication skills
Ability to explain complex technical problems in business-friendly language
Experience creating design and technical documentation

Preferred Qualifications

Multi-domain MDM experience (customer, supplier, contact, item)
Manufacturing industry experience across multiple countries
Familiarity with AI and ML modeling and production integration
Familiarity with Graph databases

Manager Software Engineering