Servicenow, MySQL, Postgres, Rest Apis, JIRA, Basic Sql, Salesforce, webhooks, Incident management process, ITSM tools

Sysinternals., Windows Internals, Powershell Scripting, automation, Splunk, Wireshark

Apis, CSS, HTML, zendesk, Freshdesk

Ldap, Http Protocol, Endpoint Security, Windows, Linux, System Administration, Data Security, Mac Os, Diagnosing network latency, Reading and analysing log files, Email and mail flow troubleshooting, Enterprise Cloud Services, Active Directory, Forcepoint DLP, Red Hat Linux fundamentals, Information Security Concepts, Networking basic concepts, MSSQL fundamentals, Packet Capture Analysis, Endpoint application stack diagnostics, SMTP Protocol, Windows and Linux memory dump capture and analysis

strace , systemtap , VMware, Symantec, Gdb, Smb, Tcpdump, Cifs, wireshark, Linux, Netapp, Commvault, Nfs, Emc, crash, AI tools, ftrace

Spirent, Encryption, Ixia, Linux, Multicast, Perl, Qos, Eap, Ccnp, Dns, JIRA, Cwna, Wireshark, Python, Bash, Layer 2, Firewalls, CCIE, PSK, 802.11x, AAA, Salesforce, CWAP, Radius, L3 routing, wireless deployments, WLAN authentication, RF transmission, L2 switching, antenna behavior, JNCP

Ipsec, Networking Concepts, BGP, routing, Azure, OSPF, Scripting, AWS, cloud networking, logs, Prisma SD-WAN, workflow automation platforms, packet captures, network debugging tools, AI utilities, VPN technologies

react.js , CSS, Sql, Laravel, Jwt, HTML, Express.Js, Oauth, Rest Apis, Node.js, MySQL, Networking Concepts, Postman, Git, Javascript, Linux command line, HTTP status codes, API Keys

Rest Api, Jira, Okta, Microsoft 365, Confluence, Slack, Splunk, Salesforce, SaaS platforms, AI-powered support platforms, AI tools, email security fundamentals, Crowdstrike, internal chatbots, Google Workspace, Cortex SOAR, cloud ecosystems, zendesk, GPT-based assistants, Zoom