About us : Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.

And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and where-is-my-order queries while converting more returns into exchanges.

We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

Role Overview:

This role will be responsible for Financial Planning & Controlling, Management reporting ensuring financial integrity and strong controls. This position will be reporting to the CEO.

What you will do :

Manage and oversee the daily operations of the finance department.
Ensure timely and accurate delivery of financial metrics and reports such as MIS, CFS, Budget vs Actual, etc
Implement systems and tools for regular and periodic financial reporting, highlight variances, investigate causes, recommend corrective action, and track its implementation for easy access and transparency in business information for effective decision-making.
Lead the budgeting and forecasting processes, ensuring accuracy and alignment with organizational goals.
Develop and implement internal controls to safeguard company assets and ensure compliance with regulations.
Manage relationships with external auditors, tax authorities, and other financial institutions.
Stay up-to-date on industry trends and changes in regulations affecting the organization's financial operations.
Collaborate with other departments to optimize financial processes and drive efficiency.
Participate in strategic planning and decision-making processes to support the organization's growth objectives.
Lead the legal framework and ensure that contracts are validated.
Drive cash flow management, including forecasting, monitoring burn, and optimising working capital.
Assist in fundraising preparation through financial analysis, forecasting, and investor-ready reports.

Controlling/Budgeting & Management Information System:

Work closely with Cross-Functional Teams to devise the Annual Operating Plan, monitor the same, and set up cost norms.

What You ll Need to Succeed:

Proven experience as a Head of Finance, Director of Finance, or similar role, preferably in the SaaS or technology sector.
Financial acumen with a professional course such as CA / ICWA is mandatory.
In-depth knowledge of INDAS/financial analysis, reporting, and management.
Excellent communication, interpersonal, and leadership skills.
Knowledge of tax compliance regulations and laws is a plus.
Strong analytical and problem-solving skills.
Ability to work in high growth startup environment
Must have prior experience working with venture-funded startups, preferably in a high-growth environment.

Perks & Benefits

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

Competitive salary package with performance-based bonuses.
Comprehensive health insurance coverage for you and your dependents.
Flexible working hours with Hybrid work arrangement.
Generous vacation and time off.
Continuous learning and professional development opportunities.
Employee assistance program for mental health and well-being support.
Supportive and inclusive work culture promoting diversity and collaboration.

Financial Controller