Social Media Support, Analytical Skills, Email Support, Documentation, zendesk, Troubleshooting, Freshdesk

communication, Customer Support, Escalation, live chat management, non voice, Problem-solving, CSAT, Customer Engagement, Teamwork, feedback documentation, Query Resolution, Empathy

Customer Service, Problem Solving, Malayalam Proficiency, Technical Support, crm software

Voice Communication, Customer Service, Problem Solving, crm software, Active Listening, Multitasking, Time Management, Voice, Telecaller

Customer Support, Customer Care, Customer Handling, Customer Retention, International Voice Process, International Bpo, Upselling, Cross Selling, Banking Voice Process, international banking, Sales