Fortinet, Itsm, SLA, Cisco, Meraki, Itil, Change Management, Palo Alto, NOC Network Operations, technical escalation management, KPI, service delivery metrics

Asana, Trello, Slack, Google Workspace, Operations Management

Data Visualization, Tableau, Asana, Jira, Python, Project Management, Marketing Operations, AI Automation tools, Codex, Data Analysis, Looker

Incident Management, Jfrog Artifactory, Automation, Github, Problem Management, CI CD Operations, Harness, Urban CodeDeploy, Ai, BlackDuck, GithubActions, Checkmarx

Microsoft Office, Asset Management, Procurement, Google Workspace, Vendor management, Operational tracking tools, Office Administration, Travel operations

automation, Data Analysis, CX metrics, Resolution TAT, Process Optimization, quality scores, customer support operations, data-driven decision making, NPS, Productivity, FCR, performance management, CSAT, customer experience metrics

Data Privacy, Oracle, Change Management, Microsoft Office, Hr Operations, Shared Service Models, HR Systems, Ai, Payroll

Business Intelligence Tools, Salesforce, Customer Success Operations, Project Management, AI Tools, Consulting, Revenue Operations, Business Operations, Stakeholder Management

google sheets , , Excel, Vendor Management, Analytical Skills, Operations Management, Finance, Budgeting, Program Management, Cost Management, Logistics

Data Analytics, systems thinking, Ms Office Suite, project management, digital collaboration platforms, stakeholder communication, financial management, financial analysis, program operations, digital project management tools, grant management