Job Description: Zoho Developer

Position: Zoho Developer

Department: IT / Software Development

About the Role

We are looking for an experienced Zoho Developer to design, customize, and maintain applications across the Zoho ecosystem (CRM, Creator, Books, Desk, People, Analytics, Flow, etc.). The ideal candidate will work closely with business teams to translate requirements into scalable, automated solutions within Zoho.

Key Responsibilities

Design, develop, and customize applications using Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho People, and other Zoho One suite products
Write custom functions, workflows, and business rules using Deluge scripting language
Integrate Zoho applications with third-party systems using REST APIs, webhooks, and Zoho Flow
Build custom modules, layouts, fields, and views in Zoho CRM/Creator based on business needs
Automate business processes through workflow rules, blueprints, and macros
Develop and maintain custom reports and dashboards in Zoho Analytics
Migrate data between systems and Zoho applications, ensuring data integrity
Troubleshoot and resolve issues related to Zoho applications and integrations
Collaborate with stakeholders (Sales, HR, Finance, Support) to gather requirements
Maintain documentation for customizations, workflows, and integrations
Ensure data security, user roles, and permission structures are properly configured
Stay updated with new Zoho features and recommend improvements

Required Skills & Qualifications

Bachelor's degree in Computer Science, IT, or related field
3–5 years of hands-on experience with Zoho applications (CRM, Creator, Desk, Books, etc.)
Strong proficiency in Deluge scripting
Experience with REST/SOAP API integrations
Working knowledge of React, JavaScript, HTML, CSS (for custom widgets/portals)
Familiarity with Zoho Flow for cross-application automation
Understanding of database concepts (SQL, data modeling)
Experience with third-party integrations (Zapier, payment gateways, ERP systems, etc.)
Strong analytical and problem-solving skills
Good communication skills to interact with non-technical stakeholders

Good to Have

Zoho certifications (Zoho CRM/Creator Certified Developer)
Experience with Zoho Books/Inventory for finance automation
Knowledge of Python/PHP for custom backend integrations
Prior experience in a SaaS or product-based company
Experience with Zoho Sign, Zoho Projects, or Zoho Sprints

Soft Skills

Strong ownership and accountability
Ability to manage multiple projects simultaneously
Detail-oriented with a focus on process optimization