Oauth, Saml, Data Analytics, Salesforce, Log reading, Webhook fundamentals, Process Improvements, Looker, data reporting, Core API concepts, Product Support, Escalation Management, Basic debugging, zendesk, SSO basics, Hex

Oauth, Saml, Data Analytics, Log reading, Webhook fundamentals, Salesforce, Process Improvements, Looker, data reporting, Core API concepts, Product Support, Escalation Management, Basic debugging, zendesk, SSO basics, Hex

Oauth, Saml, Data Analytics, Webhook fundamentals, Log reading, Salesforce, Process Improvements, Looker, data reporting, Core API concepts, Product Support, Escalation Management, Basic debugging, zendesk, SSO basics, Hex

Microsoft 365, Troubleshoot, Ticketing Tool, Office 365, Service Desk, Product Support

Servicenow, Confluence, JIRA, microsoft power apps, Salesforce, Microsoft Dynamics 365, Microsoft Power Platform, Sharepoint

Java, Servicenow, Jira, Azure, Kubernetes, Sql, AWS, Salesforce, Relational Databases, cloud-based infrastructure, ITIL-compliant processes

Support Tools, web-based tools, Customer Support, Product Support

Saml, Oauth, Data Analytics, Basic debugging, Looker, Process Improvements, Core API concepts, Webhook fundamentals, zendesk, Hex, Product Support, Log reading, SSO basics, Salesforce, data reporting, Escalation Management