Figma, Javascript, CSS, HTML

Figma, Miro

Accessibility, User Research, Usability, digital self-service adoption, drop-off analysis, support data, customer experience design, content clarity, product analytics, NPS, service journeys, CSAT, web and mobile product delivery, adoption metrics

Accessibility, User Research, Usability, digital self-service adoption, drop-off analysis, customer experience design, support data, content clarity, product analytics, NPS, service journeys, CSAT, web and mobile product delivery, adoption metrics

Accessibility, User Research, Usability Testing, Figma, Information Architecture, Responsive Design, Interaction Design, API-enabled services, stakeholder interviews, Journey Mapping, design and prototyping tools, workflow analysis, workflow automation, system integrations, service blueprinting

Ux Designing, Visual Design, Figma, Adobe Creative Suite, conversational design

Figma, Information Architecture, Visual Design, Javascript, CSS, Interaction Design, HTML, modern prototyping tools, design systems, usability principles, WCAG accessibility standards