Req ID: 372768

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role Overview
We are seeking a skilled and experienced Citrix Administrator responsible for the installation, configuration, maintenance, and troubleshooting of Citrix environments. The role requires strong expertise in Citrix XenApp/XenDesktop environments, Windows Server infrastructure, and associated technologies to ensure optimal performance, availability, and security of virtualized application and desktop services.
The ideal candidate will bring strong analytical and problem-solving capabilities, along with hands-on experience in managing enterprise-scale Citrix deployments.
Key Responsibilities

2.1 Citrix Environment Management

Administer and support Citrix XenApp (versions 7.0 and 7.18) and Citrix MCS (Machine Creation Services) environments.
Manage and maintain Citrix StoreFront, Delivery Controllers, and Director.
Oversee application publishing and user access configurations.
Monitor Citrix infrastructure for performance, availability, and capacity.

2.2 Infrastructure & System Support

Manage Windows Server environments (2008, 2012, 2016, 2019).
Support Active Directory, including Group Policy configuration and implementation.
Maintain and troubleshoot Microsoft App-V environments.
Administer Citrix Netscaler Gateway for secure remote access.

2.3 Performance & Monitoring

Monitor system performance and implement optimization strategies.
Analyze system logs and proactively identify anomalies or recurring issues.
Manage load evaluators, performance tuning, and resource allocation.

2.4 Incident & Problem Management

Troubleshoot complex issues related to:

Citrix XenApp/XenDesktop
Netscaler Gateway
App-V and application delivery

Investigate root causes and implement long-term fixes.

2.5 Security & Access Management

Ensure secure configuration of Citrix environments.
Manage ICA/RDP protocols and user session security.
Support licensing and compliance for Citrix and Terminal Servers.

2.6 Automation & Tools

Utilize Citrix commands and administrative tools for system management.
Develop or use scripts for automation and operational efficiency (where applicable).
Work with Windows Resource Kit tools and SQL Server for reporting and troubleshooting.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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