Servicenow, Json, Jira, Xml, Azure DevOps, Flow Designer, OAuth and token-based authentication, Enterprise Asset Management EAM, IntegrationHub, Clinical Device Management CDM, Data migration and reconciliation, CMMS and Asset Management Platforms, Enterprise integrations with ERP procurement asset and telemetry systems, Automated Test Framework ATF, Service Portal Employee Center, Field Service Management FSM, Procurement Sourcing Operations, REST SOAP APIs, CMDB CSDM

Page Layouts, JIRA, Validation Rules, Confluence, Record Types, UAT activities, Agile Scrum methodologies, Visio, Salesforce Service Cloud, Salesforce Flow, Einstein AI, Case Management, Lucidchart, entitlements, Omni-Channel, Knowledge Base

Sql Queries, Activity Diagrams, Process Flows

Gold Loans, Digital Lending platforms, Credit Underwriting, Secured Lending products, Home Loans, Mortgage Loans, Loan Servicing, Vehicle Loans, Collateral Management

Business Process Re-Engineering, Process Mapping, business analysis tools and techniques, Avaloq Wealth, Analytical Skills

Account-level financial performance reports, Advanced Excel skills, Ability to work with WFM platform data exports, Workforce management concepts, Pivot Tables, Formulas, Structured Analysis, Financial Modelling

Confluence, Jira, Documentation Skills, Technical Aptitude, Business Analysis