Job Title: Assistant Manager – HR Operations & Payroll (South Africa)

We are seeking a dynamic, detail-oriented, and proactive professional to join our team as Assistant Manager – HR Operations & Payroll. This role will manage end-to-end HR operations with a strong focus on payroll administration, including hands-on experience in South Africa payroll. The incumbent will ensure accurate, complaint, and timely execution of payroll and HR processes while delivering high-quality support to employees and key stakeholders.

Exposure to Oracle Fusion HCM (multiple modules), HDL (HCM Data Loader), and OTBI – HCM will be considered an added advantage.

Shift Timing: 2:00 PM – 11:00 PM (IST)

Key Responsibilities

Payroll Administration
Process monthly payroll inputs including attendance, new joiners, exits, salary revisions, and variable pay components
Calculate, validate, and reconcile salaries, deductions, and statutory components with high accuracy
Coordinate with payroll vendors, Finance, and internal HR teams to ensure timely and accurate payroll processing
Manage full & final settlements, payroll reconciliations, and statutory compliance requirements
Handle payslips, salary advances, payroll documentation, and audit-related queries
Address and resolve payroll-related queries from employees and stakeholders within defined SLAs
Experience in handling South Africa payroll is preferred
HR Operations
Manage end-to-end onboarding and exit processes, including documentation and system updates
Issue employee letters such as offer, confirmation, increment, promotion, market correction, experience, and relieving letters
Maintain and update employee records in HRMS platforms with high data accuracy and integrity
Support employee lifecycle events including transfers, promotions, organizational changes, and role movements
Resolve employee HR queries through ticketing tools such as ServiceNow, adhering to defined SLAs
Coordinate with global and regional HR teams to support standardized HR operations and workflows
Track, analyze, and report operational performance, SLAs, and service delivery metrics
Ensure audit readiness and compliance with internal HR policies, procedures, and controls
Support domestic and international employee movement processes
Coordinate employee benefits administration with internal and external stakeholders
Process notices period waivers and ensure accurate updates in HR systems
Upload, maintain, and manage exit-related documentation in HR tools

Required Skills & Competencies

Strong proficiency in Microsoft Excel and PowerPoint
Strong analytical skills with high attention to detail and a structured approach to problem-solving
Excellent verbal and written communication skills
Experience working with HRMS platforms such as Oracle HCM

Preferred Skills

Exposure to Oracle Fusion HCM, HDL (HCM Data Loader), and OTBI – HCM for reporting and analytics will be considered an added advantage

Qualifications & Experience

Education: Graduate in any discipline
Experience: 3–5 years of relevant experience in HR Operations and Payroll - Payroll experience will be a strong advantage
South Africa payroll exposure preferred

Assistant Manager HR Operations & Payroll (South Africa)