technology architecture , agile environment , It Service Management, Servicenow, Networking, Routing, Grafana, Major Incident Management, Cloud Technologies, Splunk, Excel, Microsoft Teams, Command Center Operations, Reporting using Power BI, ITIL Incident Management, Incident Triage Monitoring Tools, Linux Server OS, Systems engineering, Data Analysis, Production Support

technology architecture , agile environment , Servicenow, It Service Management, Power Bi, Networking, Routing, Grafana, Major Incident Management, Cloud Technologies, Splunk, Excel, Microsoft Teams, Command Center Operations, Escalation Frameworks, Incident Triage Monitoring Tools, Linux Server OS, Systems engineering, Service Management Frameworks, Data Analysis, Production Support, ITIL Incident Management Principles