ticketing systems , Incident Management, Network Monitoring Tools, CRM Tools, outage dashboards, service assurance metrics, ACD platforms, Case Management

Sqlalchemy, CSS, Agile Methodologies, JIRA, HTML, Git, Rest API Development, Typescript, Bitbucket, Docker, Swagger, FastAPI, Postman, Kubernetes, Pydantic, Python 3.x

Cdp, dmp, Crm

Artificial Intelligence, System Design, Internal Controls, Data Analysis, project management, risk-based process reviews, ICOFR, IFC, Business Analysis, Internal Audit, control transformation, SOX frameworks, Process Design, Risk Analytics

Internal Audit, NBFCs, risk mgt, Ca, financial regulations

Software Development, Web Technologies, Digital Transformation, Process Automation, Project Management, Ms Office Excel