Job Title : International Roaming Alliance & Partnerships Head

Job Level: DGM

Function: Global Voice

Location : Airtel Centre

Reporting to : Head : Roaming & Mobile Solutions

Date : 15 th July 2026

Purpose of the Job

Responsible to Manage the P&L for the Roaming business which is contributing to NR of >50%
Make Airtel leader in the Roaming business in India by driving cost & revenue in a direction to enhance pack coverage and total roaming revenue in collaboration with Marketing, Customer experience, network, IT and RA

Deliverables (Maximum 5-6 Key Responsibilities)

Negotiation with the Operators for the outroaming cost and Inroaming revenue, close contracts, settlements and maintain relationship with them.
Support the Marketing team with country coverage and cost for new packs to be launched
Manage traffic steering according to the negotiated rates to optimize cost and review achievements for the commitments.
Track the traffic, performance of the alliances regularly (revenue and cost)
Tap Implementation, Rating Validation, RAP monitoring and work closely with RA/Mediation/IT/Clearing House team for ensuring no revenue loss and complete billing.
Support Finance with accurate revenue /cost booking, timely settlement and collection, forecast, bad debt and reconciliations.

Major Challenges

Single handedly manage >520 partners, large amount of follow up
Track traffic and revenue/cost movement
Revenue and cost forecasting
High External and Cross functional dependency
Up to date with market developments
Manage partnerships in all times zones

Decision level

Prime

Revenue and cost projections
Accept ./ reject deviations in rates
Day to day coordination
Contract finalisation

Shared

Final negotiation
Audit & Compliance
Marketing initiatives

Contributory

Strategic partnerships
New Business opportunities
Cross functional projects
Marketing product enhancements

D emonstrate (Key competencies)

Leadership qualities
Customer focus
Teamwork and collaboration
Negotiation & Communication skills
Execution excellence
Hunger to win
Analytical and problems Solving
Networking and inter-personal skills

Educational Level

Must have: Bachelor degree

Preferred: Commercial /technical and Analyticalaptitude

Working Experience

Must have: experience in telecom

Preferred: worked in function which gives understanding on billing and revenue recognition

D imensions

Team-Mix

Revenue

OB

KPI

Revenue
Cost

Impact On Customers

i) Type of customers Mainly Internal √ Mainly External Fair mix of Internal &

External

No. Of Subordinates

NA

Approvals

Reporting Manager

Functional Head

Business HR

C&B

Roaming Solutions Manager