Description

Manage Italian Sellers and scale their businesses on Amazon. As an Account Management Associate in our EU Account Management team, you'll own a portfolio of sellers, drive their growth through data-driven strategies, and directly impact millions in revenue — all while building your career in one of the world's fastest-growing e-commerce markets.

Work with Italian-speaking sellers to unlock new revenue opportunities
Analyze performance data and deliver insights that drive real business outcomes
Be part of a diverse, global team solving complex challenges every day
Build expertise in e-commerce, account management, and consultative selling

Key job responsibilities

Manage a portfolio of Italian Sellers to drive performance and revenue growth
Analyze seller data to provide actionable recommendations for business expansion
Guide sellers through Amazon's programs and features to maximize their potential
Document seller interactions and maintain accurate records of account activities
Collaborate with cross-functional teams to resolve seller inquiries and escalations
Support sellers in implementing best practices for operational excellence
Identify growth opportunities within the seller portfolio through data-driven outreach
Contribute to team goals by sharing insights and supporting process improvements

A day in the life

Your day involves connecting with Italian-speaking sellers, analyzing their performance metrics, and providing consultative support to help them grow on Amazon. You'll participate in team meetings to share insights, work on process improvements, and collaborate on seller success strategies. Between calls, you'll analyze data to identify trends and opportunities for your portfolio of sellers. You'll work closely with cross-functional teams to resolve complex seller issues and contribute to the overall success of the EU Account Management team.

About The Team

The EU Account Management team within ISG-ESMA is dedicated to helping sellers thrive across European marketplaces. Our mission is to drive seller success by providing strategic, data-driven support that unlocks growth opportunities and enhances the customer experience. We operate in a fast-paced, results-oriented environment where every interaction creates impact. Our team members come from diverse backgrounds and geographies, bringing unique perspectives to solve complex challenges and deliver meaningful outcomes for sellers and customers alike.

Basic Qualifications

Bachelor's degree or above
1+ years of sales or account management experience
Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level
Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
B2/C1/C2 Italian language certification

Preferred Qualifications

Native or near-native fluency in Italian (C1/C2 level)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Dev Center India - Hyderabad

Job ID: A10466078

Account Mgmt Associate- Italian, ISG-ESMA

Account Mgmt Associate- Italian, ISG-ESMA