Data Quality, JIRA, Techno-functional solution design, Fund Accounting and Reporting, AI-enabled productivity tools, Business Process Improvement, Agile SAFe methodologies, Client Reporting business analytics

Database Knowledge, Test Plans, Test Documentation, JIRA, Sql Queries, System Testing, Uat Support, metrics, Reports, CBA tools, QA Methodologies, production validation, understanding of Health Welfare services

Burp Suite, Power Bi, Nmap, Excel, Jira, CrowdStrike, Censys, Shodan, Powerpoint, Wiz, Axonius

Apis, Ivr, Jira, Soapui, Confluence, Cti, Postman, Excel, Email, CCaaS platforms, Powerpoint, agent workflows, Call Routing, Chat, ACD dialers, Sms, Voice bots, WhatsApp