Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Cluster O&M Head

Job Level/ Designation

Function / Department

Technology

Location

Circle

Hiring Manager

Cluster CTO

Job Purpose

Responsible for network uptime for Radio & MW.

Responsible to deliver improvement in network KPIs for all RAN, MW and access transport including MTTR.

Responsible to deliver circle Opex cost

Responsible for asset including tools and spares in cluster including R&R with OEM

Governance with various IPs for punch-point rectification, Corrective & Preventive maintenance

Responsible for MTX and VTH infra uptime and compliances.

Key Result Areas/Accountabilities

MTX, RNA - MW & Critical Node Availability :

Ensure delivery of uptime as per defined thresholds for all technologies
Ensure delivery of critical network node availability with faults rectification as per agreed thresholds Drive SNOC & OEM during EME / for Critical HW fault rectification

Alarms & Network Hygiene

Track, resolve & maintain SA Alarms as per defined threshold
Drive frequent alarm generating sites within 24 Hrs.

Spares, Consumables, NSS Transactions & Record Keeping

Ensure Spares & Consumables stock, availability within circle and procure requirements in advance with forecast for MTX, RAN and Transport networks.
Ensure all Spares transactions recorded thru NSS applications
Tracking cluster technology asset, tools and spares
Ensure R&R as per agreed SLA with OEM and WH partners
Drive correction and improvement of hygiene of physical site condition HW and Infra with IP partners
Repeat HW fault analysis and drive corrective action to reduce faults

Preventive Maintenance

Ensure timely execution, completion of PM for MTX, BTS Sites installed equipment's as per agreed calendar without compromising quality
Drive quarterly PM awareness program, maintain PM quality including Alarm free sites & No repeat alarm. Need physical verification / audit for 20 sites per month
Drive to reduce RNP cases, proper packing & handling, site visit / audit for repetitive HW faults, ensure HW functionality as IP rating specified by OEM.
MW uptime, maintain HoPs & Loops as per CODE design & and ensure the visibility of nodes in the NMS.
Liasoning with IP vendors, Escalate & drive LVD bypass & Low voltage cases, Infra upgradation, last mile OFC vendors and local authorities to improve the network stability
Site AT to ensure quality installation as per OEM compliance & Alarm free sites are being inducted for Operation
Review PO, PR & Payment cycle for local vendors & governance
AMC / OPEX exercise participation & Driving Energy saving initiative locally
Governance with WH team, Finance, SCM & Customer Care
Support SNOC activities for HW fault rectification, SW upgrade & Backup

Support & Governance

Ensure safety & HSW compliance for entire team with absolutely ZERO fatality
Periodic governance & support to deliver field operation requirements
Ensure proper tools, Safety equipment, Laptop with access rights, necessary cables, Vehicle availability
Periodic training / refresher courses, new technology workshops for team to deliver field operation requirements
Drive WFM KPIs for HW replacement, Fault / Alarm resolution TAT
Escalate & Participate improving Infra provider related issues to create right infrastructure for BTS & MW equipment functionality

Core Competencies, Knowledge, Experience

Sound knowledge on troubleshooting of MTX infra setups, RAN/MW, Optical transport network.
Strong Leadership skills with extensive experience of handling Cross functional teams across functions and vendors
Administration and team building ability
Analytical and communication skill set.
12-15 years of experience in O&M of RAN, MW and access transport domain including MTX operation.

Must Have Technical / Professional Qualifications

B.E in Electronics and Communication.
Sound technical skill set/ knowledge of RAN & Access Transport including MW
Large infra setups (Power and Air conditioning setups) operation experience

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

GM-O&M (RAN & MW)