nse is currently live in 25 markets with 30,000 active users & Concur Request launched in dentsu during Q3 2024. The person will closely work with the Expense & Request implementation team members, Corporate Card Team, Travel Team, Market Admins & other stakeholders to ensure the system is fully optimised and updated.

Job Description:

Managing tickets (service requests/incidents) related to SAP Concur Expense/Request on Service Now
Assisting markets on masterdata management (mainly: List import & Employee import)
Monitoring interfaces between Workday, Concur &D365 (BizTalk & Snaplogic)
Knowledge on integrations, APIs & Web Services
Liaising with senior team members to ensure allowances, tax and mileage rates are rightly updated on a timely basis
Updating business rules to reflect global & local policy changes as & when required
Working with Deployment team at the time of handover
Assisting markets during hypercare
Maintaining internal progress trackers
Tracking Concur Monthly Releases
Monitoring & maintain Admin Roles & Cognos Roles
Maintaining the SAP Concur reporting suite
Liaising with live markets to create ad hoc Cognos reports as & when required
Experience in creating Cognos reports, adding prompts, filters, grouping, sorting & scheduling

Location:

Bangalore

Brand:

Bcoe

Time Type:

Full time

Contract Type:

Permanent

Platform Support Analyst