Company Description:

11:eleven is a gifting company that offers personalized gift hampers and corporate gifting solutions, delivering across India. The brand focuses on thoughtful, bespoke creations and tailored surprises that make it easy to celebrate special occasions.

Role Description:

This is a full-time, on-site B2B Sales and CRM Executive role based in Surat.
The role involves identifying and engaging corporate clients, presenting gifting solutions, and managing the sales pipeline from lead generation to closing.
The executive will maintain and update CRM records, track interactions and follow-ups, and ensure accurate reporting of sales activities.

Day-to-day responsibilities include:

Nurturing long-term client relationships
Handling inquiries
Coordinating with internal teams for order fulfillment
Gathering feedback to improve customer experience.

The role also includes supporting customer retention initiatives and contributing ideas to enhance corporate gifting offerings.

If interested, please fill out this form - https://forms.gle/4ma9EXxWUMJKQEMe7

Qualifications

Candidates should possess strong Sales skills with experience in B2B or corporate sales.
Candidates should possess excellent Communication and Customer Experience skills to manage client interactions effectively.
Candidates should possess solid Analytical Skills to interpret sales data, CRM reports, and customer feedback.
Candidates should possess abilities in Customer Retention, including relationship management and post-sales follow-up.
Relevant experience in CRM tools or sales software is beneficial.
Background in corporate gifting, retail, or related industries is an advantage.
Ability to work on-site in Surat, manage multiple client accounts, and meet full-time schedule requirements.

B2B Sales and CRM Executive