Troubleshooting Skills, Monitoring Tools, automation, Scripting, Microsoft Azure PaaS, performance metrics, incident management processes, deployment on Microsoft Azure platform, cloud infrastructure management

Servicenow, Sql Basics, Json, Rabbitmq, Xml, Rest Apis, APIM exposure, Mule 4 Runtime, SFTP File integrations, Azure Service Bus, DataWeave basic troubleshooting, MuleSoft Anypoint Platform, JAMS Scheduler, Splunk or similar monitoring tools, Azure Data Factory basic operational knowledge

snowflake , Devops, Incident Management, AWS, SRE, Production Support

Servicenow, MySQL, Postgres, Rest Apis, JIRA, Basic Sql, Salesforce, webhooks, Incident management process, ITSM tools

AV VC – Teams Rooms Zoom Webex Poly Logitech, Windows macOS Support, Asset Inventory Management, Hardware Software Printer Network Troubleshooting, Active Directory DNS DHCP VPN, ServiceNow ITSM Tools, Microsoft 365 Outlook Teams, Patch Management Compliance, Intune Jamf or equivalent MDM tools