JOB DESCRIPTION

Your role

We are seeking an experienced Senior Jira Administrator professional to design, build, and maintain enterprise-grade solutions across the Atlassian platform. You will play a critical role in translating business needs into technical solutions that drive efficiency, collaboration, and innovation across the organization.

Your responsibilities

Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows

Translate business and user requirements into effective system configurations, automations, and dashboards

Develop and maintain comprehensive system architecture documentation, blueprints, and standards

Ensure platform stability, performance, and alignment with organizational goals

Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems

Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, PowerShell, REST, etc.)

Continuously identify opportunities to streamline processes through intelligent automation

Support API development and maintenance for seamless cross-platform connectivity

Partner with product owners, project managers, and technical leads to gather and refine system requirements

Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks

Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders

Act as a trusted advisor on platform strategy and continuous improvement initiatives

Your profile

Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence)

Strong understanding of workflows, custom fields, permission schemes, and automation rules

Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts

Familiarity with enterprise IT environments, including identity management, change control, and governance

Strong analytical and problem-solving skills with attention to detail

Excellent communication and stakeholder management abilities

Ability to think systematically and balance technical precision with user experience

Experience with scripting languages (Python, PowerShell, Groovy)

Knowledge of ITIL, ITSM frameworks, or Agile methodologies

Atlassian certifications (ACP-100, ACP-200, or equivalent)

Experience with version control, CI/CD tools, and DevOps practices

Understanding of enterprise security, compliance, and data protection requirements

Lead Jira Admin | Offshore