Job Description

Help shape how a global financial institution responds to evolving regulatory expectations and financial crime risks. You will drive meaningful change across policy, process, and technology by coordinating complex, cross-functional delivery. We will support your growth with exposure to senior stakeholders, high-impact initiatives, and structured governance. If you enjoy turning ambiguity into clear plans and outcomes, you will thrive here. Join a team where your work directly improves control effectiveness and client experience.

As a Project Manager - Associate within Financial Crime Transformation team, you will plan and deliver cross-functional regulatory change programs that strengthen our Know Your Customer (KYC) and financial crime controls. You will partner with Compliance, Technology, Operations, and business teams to coordinate workstreams, manage risks and dependencies, and keep delivery on track. You will run day-to-day program governance and provide clear, decision-ready reporting for senior forums. You will help ensure change is implemented in a controlled, policy-driven environment while balancing regulatory expectations and business outcomes.

Our team focuses on turning regulatory expectations into practical, scalable change across KYC governance, policy, and transformation initiatives. You will collaborate with multidisciplinary partners to improve processes, controls, and delivery discipline across the end-to-end KYC lifecycle.

Job Responsibilities

Support defining program scope, objectives, plans, and deliverables in partnership with program leadership
Coordinate cross-functional stakeholders across Compliance, Technology, Operations, and business teams to enable smooth execution
Track milestones, dependencies, and risks, assumptions, issues, and dependencies (RAID) items; escalate with options and recommendations
Run governance routines by managing meeting cadence, agendas, minutes, action tracking, and decision documentation
Produce accurate status reporting for senior stakeholders, including progress against key performance indicators (KPIs) and key risks
Maintain delivery plans, support resourcing and timeline management, and assist with budget tracking where applicable
Partner with workstream contributors to align priorities, remove blockers, and drive timely delivery outcomes

Required Qualifications, Capabilities, And Skills

Bachelor's degree in Finance, Business, or related disciplines
At least 10 years of experience in banking industry with experience in financial crime, Know Your Customer (KYC), or regulatory change initiatives
Demonstrated project management experience delivering cross-functional initiatives with multiple concurrent workstreams
Working knowledge of anti-money laundering (AML) and KYC regulatory expectations and comfort operating in a controlled, policy-driven environment
Proven ability to manage stakeholder relationships and influence outcomes without direct authority
Excellent written and verbal communication skills, including creating clear documentation and concise senior-level updates
Strong analytical and problem-solving skills, with a pragmatic approach to balancing risk and business objectives
Strong attention to detail, organization, and follow-through across planning, reporting, and action management

Preferred Qualifications, Capabilities, And Skills

Experience working within a First Line of Defense operating model and/or in a KYC organization
Familiarity with enterprise change delivery frameworks, governance practices, and control expectations in large organizations
Experience supporting process improvement or transformation initiatives across policy, operations, and technology
Interest in emerging technologies, including identifying and supporting practical artificial intelligence-enabled transformation opportunities

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Financial Crime Transformation Project Manager - Associate