Scripting, S3, Aws Lambda, Aws Services, Cloudformation, Dynamodb, CloudFront, Terraform, Amazon Connect, Iam, Python, Api Gateway, Amazon Connect CCP customization, Integration REST APIs, Conversational AI, Cognito, Amazon Lex, CTI integrations with CRM tools, Agent Workspace enhancements

Python - OpenSystem, Python, Technology, Infrastructure-Contact Center, OpenSystem, IVR Concepts

Nodejs, Amazon Connect, Python, Amazon Q, GenAI, CI/CD pipelines, Amazon Connect Contact Lens