Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

.Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary

A career within Consulting Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences.

Responsibilities:

Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers
Manage end to end implementation project for any of the Marketing Cloud solution
Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants.
Professional demeanor, ability to interact with and lead diverse teams throughout & communicate with client partner, customer success managers, CXOs and Industry lead
Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Digital Marketing platform to fulfill those needs.

.Mandatory skill sets

Experience in Digital Marketing cloud solutions
Experience in Technical Program Management, should be able to drive 15-20 projects in parallel
Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers)
Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies
Experience working with IT application development projects will be an advantage
Proven successful project management experience, preferably delivering large enterprise-based applications and solutions.
Innovative thinker, high attention to detail, and thoroughness
Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist
Strong conflict resolution skills
Superb organizational skills to be able to coordinate complicated projects.
Exceptional team building and team management skills, with proven experience managing virtual (including near- and off-shore) teams in a international environment
Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems
Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices

.Preferred skill sets

Understand and assess scope, critical paths and dependencies for delivering and shipping digital products and facilitate discussions across all functions & stakeholders
Anticipate bottlenecks, identify, assess, track and mitigate issues, risks and work with team members and management to mitigate and escalate as deemed suitable
Support project estimation process with key contributors to help define scope and prepare statements of work, including tasks, deliverables, milestones, resources, and estimated costs
Manage all day-to-day administrative activities of a given project from inception to closure such as reviewing timesheets, analyze plan versus actual figures, managing monthly/quarterly financial closing and invoicing
Maintain regular communication with both the customer and internal teams, and constantly manage customer expectations (also in critical situations or throughout escalations)
Achieve customer satisfaction through successful deployments of digital solutions
Compile customer requests and deployment issues, to provide a feedback channel into our core products.
Work with third-party subcontractors and technology partners as required
Act as the central point of contact throughout the life of the project, capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice
Manage weekly resource planning and financial forecast updates
Contribute to operational best practices by formalizing and/or improving processes and standards

.Years of experience required

Minimum Experience :

Minimum 8 years of experience plus MBA is required for the role. Overall experience can vary between (8-16) Years

Education Qualification:

Work experience in IT & ITeS/Software product companies preferred
B.E/B.Tech + MBA

Education

Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration

Degrees/Field of Study preferred:

Certifications

Required Skills

Digital Strategy

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment + 21 more

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

May 12, 2026

IN_Manager_Program / Project Manager (IT Function Transformation)_GCC_Advisory_Bangalore