Duties & Responsibilities

Collaborates with internal stakeholders, product managers and developers to gather product requirements. Good domain knowledge in Retail Business and ERPs
Writes business and customer requirements and user-stores including scope, priorities and acceptance criteria.
Documents business and technical requirements and works with multiple teams to prioritize and validate features.
Completes validation of product at the end of the development cycle.
Discovers complex problems and requirements and designs solutions.
Answers questions from development team about features and requirements, may collaborate with product management team as required.
Present demonstrations of finished work to stakeholders
Performs demonstrations of sprint reviews.
Acts a mentor for other team members.
Works on projects of greater complexity and uncertainty.
Builds out project plans, priorities, and timelines for Product leadership
Reviews and negotiates priorities with Product Management
Identifies new scope as a result of demonstrations as well as prioritizes and completes impact analysis of scope changes.
Works with 1-2 scrum teams.

Knowledge, Skills & Abilities

Performs work under minimal supervision.
Problem solving skills.
Ability to foster teamwork and collaboration Customer/client orientation.
Analytical & strategic thinking skills.
Mentorship skills. Domain expertise. Ability to negotiate.
Good with AI skills and building solutions using/via AI tools

Qualifications

5 to 8 years of Experience range
At least 5 years of experience in building ERP products.
At least 4 years of BA experience.
Bachelor's degree (or equivalent experience).

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. 

We are an equal-opportunity employer. 

Recruiter

Chaithra D B

Business Analyst

Senior Business Analyst - Retail ERP