Job Requirements

Phenom intro:

Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

Work Experience

4–6 years in a production SRE, or platform engineering role with direct on-call/incident-management ownership.

About The Role

We're looking for an SRE II who can independently own the reliability of production Kubernetes/AWS workloads — not just operate infrastructure someone else designed, but troubleshoot it, automate it, and improve it under pressure. This is an execution-focused IC role.

Must-have Technical Skills

Linux: Strong administration and troubleshooting fundamentals (process, resource, log, and network-level debugging)
AWS: Hands-on production ownership of EC2, EKS, VPC, IAM, CloudWatch, Route53 — able to reason unaided through a full public-to-private request path (Internet Gateway Load Balancer Ingress Service Pod), including how a VPC distinguishes public vs. private routing
Kubernetes: Beyond deployments/services/HPA — working knowledge of CRDs, operators, CSI drivers, and structured troubleshooting of CrashLoopBackOff, OOMKilled, and readiness/liveness probe failures - Scripting/Automation: Must be able to write and debug a working script live, unaided (Python or Go preferred; Bash acceptable for infra automation)
Infrastructure as Code: Terraform — must have authored modules, not only modified or applied existing ones - Monitoring & Observability: Prometheus and Grafana — must have designed at least one dashboard or alert rule from scratch, not only consumed pre-built ones
Distributed data systems: Hands-on production troubleshooting experience with at least one of Kafka, Redis, or a relational/NoSQL database at scale
Incident management: Structured P1–P4 process, root-cause analysis and postmortem authorship, MTTR tracking, and working knowledge of SLI/SLO/SLA and error-budget concepts

Nice-to-have - Service mesh exposure (Istio/Linkerd) - CI/CD pipeline design and ownership (Jenkins, ArgoCD, Harness, or equivalent) - Cost optimization / FinOps experience on AWS - DBRE-adjacent background - Docker multi-stage build and image-security-scanning experience

Benefits

We want you to be your best self and to pursue your passions!

Benefits/programs to support holistic employee health
Growing organization with career pathing and development opportunities

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!

Site Reliability Engineer II