Sales & Marketing Executive (E-Commerce & B2B)

Working Days: Monday to Friday 9:00am to 6pm
Working Location: Pandan Loop, Clementi
Salary: $3500 - $4500

Job Summary:

The Sales & Marketing Executive will support and grow the company's e-commerce and B2B sales channels. This role combines sales, digital marketing, customer engagement, and content creation. The ideal candidate is hands-on, organised, and comfortable managing both online sales platforms and business client relationships.

You will play a key role in driving Sales through the company website and Shopee store, maintaining the company's social media presence, creating engaging content and video reels, and ensuring excellent customer service across all communication channels.

Responsibilities:

E-Commerce Sales & Management

Manage and maintain the company's e-commerce platforms, including website, Shopee store
Upload and update product listings, pricing, promotions, banners, and inventory information
Monitor sales performance and implement strategies to improve online conversion and customer engagement
Coordinate online campaigns, flash deals, and promotional activities
Ensure all product information and visuals are accurate and up to date

B2B Sales & Business Development

Identify and develop new B2B sales opportunities
Build and maintain relationships with corporate clients, retailers and F&B businesses
Prepare quotations, follow up on leads, support order processing, fulfilment and timely payment
Maintain strong customer relationships and provide after-sales support
Monitor stock availability and advise customers on alternatives

Social Media & Content Creation

Manage and maintain the company's social media platforms (Instagram, Facebook, TikTok, etc.)
Create engaging marketing content including photos, captions, promotional posts, and short-form video reels
Plan and execute content calendars and marketing campaigns
Assist in product launches, seasonal campaigns, and brand awareness activities
Monitor social media performance, conversion and audience engagement

Customer Service & Communication

Respond promptly to customer enquiries across social media, Shopee, WhatsApp, email, and website channels
Handle customer feedback, complaints, and order-related issues professionally
Provide product recommendations and support customers with purchasing enquiries

Administrative & Marketing Support

Assist with sales reporting and campaign performance tracking
Support general marketing and operational activities when required
Coordinate with internal teams on stock availability, promotions, and fulfilment matters

Requirements

Diploma or Degree in Marketing, Business, Communications, or related field
Minimum 1-2 years of experience in e-commerce, sales, marketing, or related roles preferred
Familiar with Shopee Seller Centre, e-commerce platforms (Wordpress/Shopify), and social media management
Basic photography and video editing skills for content creation and reels

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Sales & Marketing Executive (E-Commerce & B2B) - LCYL