data engineering , Data Analytics, Incident Management, Data Governance, data product SLAs, enterprise data products, cloud-based data platforms, Ai, observability

automation, Integration, operational planning, service reporting, issue resolution, ITIL-based service management, vendor management, process improvement, Delivery Excellence

Core Banking, SaaS processing platform, card issuing, Mastercard and Visa scheme rules, Stakeholder Management, digital transformation programs, technical implementation, project management