ABOUT PIZZA 4P'S INDIA

Pizza 4P's is driven by the mission of Delivering Wow, Sharing Happiness, continually striving to create the best dining experience for all guests. Our restaurants are more than just places to eat — they are designed to offer a memorable atmosphere, exceptional food, and outstanding service that leave guests feeling delighted. We pride ourselves on constantly improving to ensure our mission is fulfilled and bring joy to everyone who visits us.

KEY RESPONSIBILITIES

1. Operations Architecture

Own all HR documentation, templates, SOPs, and process maps
Build and maintain a cloud-based HR document repository
Drive standardization so that every team member delivers consistent outcomes across locations, shifts, and cities

2. Partner Lifecycle Management

Plan and run the full employee lifecycle end-to-end, from issuing recruitment briefs to specialists, through to onboarding and Day 1 readiness
Coordinate payroll and attendance processing in our internal system and with the Operations team
Manage promotions, transfers, contract renewals, resignations, and offboarding

3. Workplace, Accommodation & Facilities

Manage Google Workspace account lifecycle for all staff
Oversee accommodation operations: move-in/out, master register, landlord relations, and petty cash
Handle uniform orders, stock, distribution, and returns
Maintain general office and facility upkeep across sites

4. Compliance, Vendor & Internal Control

Maintain the compliance calendar and ensure all statutory deadlines are met (PF, ESIC, PT, Gratuity, Karnataka S&E, and others)
Manage HR-related vendor contracts and conduct quarterly vendor performance reviews
Document and enforce approval workflows via internal systems
Conduct regular audits and proactively flag compliance, fraud, and grievance risks

5. Data, Reporting & Scaling

Structure HR data and build automated dashboards that refresh without manual effort
Deliver a monthly HR insight pack to the Manager
Plan HR readiness for new store openings and city expansions

6. Team Coordination & Execution Assurance

Coordinate and develop direct reports; set clear expectations, give honest feedback, and coach without micromanaging
Verify that execution actually happens and that no critical tasks are missed
Step in personally to execute whenever a team member is unavailable or a position is vacant

QUALIFICATIONS & EXPERIENCE

Education

Bachelor's degree in HR, Business Administration, Management, or a related field. A PGDM or MBA in HR is a plus.

Experience

8 years in HR operations, with at least 2–3 years of demonstrated multi-site experience. We are looking for candidates who have personally run execution at the floor or field level, not just supervised it. A track record of building SOPs, checklists, dashboards, or workflows that allowed a function to scale is strongly preferred.

Compliance Knowledge

Strong working knowledge of Indian labour law and hands-on experience with statutory filings: PF, ESIC, Professional Tax, Gratuity, and Karnataka employment-related requirements.

Languages

Kannada, English, and Hindi — native or fluent proficiency in all three is required.

ROLE DETAILS

Role: HR Operations Executive

Industry: Food & Beverage / Restaurant

Department: Human Resources

Role Category: HR Operations

Education: Any Graduate (MBA/PGDM in HR preferred)

KEY SKILLS

HR Operations & Administration
Employee Lifecycle Management
Employee Data Management
Statutory Compliance (PF, ESIC, PT, Gratuity)
SOP & Process Documentation
Payroll Coordination
Vendor Management
Multi-site HR Experience

Bangalore, Senior HR Operations Executive