Office 365 Administration, Intune, Windows 10, Dns, Microsoft 365, It Helpdesk Support, DHCP, Vpn, Ip, macOS troubleshooting, end-user computing, basic networking concepts, Entra ID administration

Automation Tools, Intune, Office 365, Scripting, Okta, support-related analytics, macOS administration, Jamf, endpoint management

Vmware Vsphere, Wsus, Windows Server Administration, Azure, Terraform, Patch Management, Ansible, Google Cloud, Firewalls, Security best practices, Networking fundamentals

Microsoft 365, Macos, Windows, Ubuntu, Entra ID, networking fundamentals, OneDrive, Teams, endpoint management, Active Directory, ITSM processes