Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Graph Databases

Good to have skills : Life Sciences R&D

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally while maintaining a focus on user satisfaction and system reliability. Your role will require a proactive approach to problem-solving, as you will be tasked with anticipating potential issues and addressing them before they impact business operations. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Graph Databases. - Good To Have Skills: Experience with Life Sciences R&D. - Strong understanding of database management and optimization techniques. - Experience with troubleshooting and resolving application issues. - Familiarity with software development life cycle methodologies. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in Graph Databases. - This position is based at our Bengaluru office. - A 15 years full time education is required.