Ms Office, Quality Documentation Reporting, 7 Qc Tools, Problem Solving Methodologies, Quality Inspection Techniques, Drawing Interpretation, Control Plan PFMEA Understanding, ERP SAP Knowledge

Software Applications, Experience in Troubleshooting related process, Good documentation Skills, Experience in cable or telecom industry – Dish TV Tata Sky AT T, Knowledge Of Excel, Good Customer Handling Skills, Experience in Chat process, Basic Knowledge of Hardware modems Routers and Troubleshooting, Computer Literate

Technical Documentation, Web Applications, Apis, Application Support, Excel, GRC tool, documentation tools, analytical and problem-solving, cybersecurity risk, secure SDLC practices, authentication and access control concepts

Sql, Time Management, Analysis, Problem-solving

Business analyst functional roles, Ability to review AI outputs for quality and reliability, Tax technology digital automation initiatives, Clear written and verbal communication, Exposure to Generative AI, Working understanding of tax concepts documents and processes, Strong analytical business analyst mindset, Exposure to tax research tools, AI based tools usage limitations risks, High attention to accuracy and professional defensibility, Ability to structure requirements workflows and problem statements, AI enabled or workflow based solutions within tax teams, Document analyzers, Strong proficiency in MS Excel, Workflow platforms, Tax assignments

Software Applications, Experience in Troubleshooting related process, Experience in cable or telecom industry, Experience in Chat process, Knowledge Of Excel, Customer service, Basic Knowledge of Hardware modems Routers and Troubleshooting

Itil V3, ticketing system, Service Desk, Problem Solving, customer documentation

Cisco certification, Unified Communications Telecommunications operations hardware software systems and management, Network and Unified Communications Telecommunications applications, Contact center environments, Network topology equipment and terminology

Networking, Operating Systems, HTML, Databases, Xml, Microsoft Azure, Pro Engineer, Salesforce, Catia®, NX®, Multi-tier applications, Autodesk®, Solidworks®, Client-Server architecture, PTC Creo®, CAD Software