Android, Windows OS, L2 Support, L1 Support, Ios, Networking, Firewalls, Intune device management, security configuration

business software , remote troubleshooting , Azure Active Directory, Intune, IT support and service management processes, Microsoft Windows operating systems, Windows 11 end-user client applications, TCP/IP networking, asset management tools, Microsoft Entra

kaseya , Active Directory Administration, Endpoint Security, Vpns, Dns, Patch Management, Microsoft Intune, DHCP, Microsoft 365, EMM platforms, Wi-Fi troubleshooting, RMM, MDM, mobile OS, compliance standards, ITSM platforms

Android, Windows OS, Ios, endpoint device management, security configuration, Intune device management

kaseya , Active Directory Administration, Endpoint Security, Vpns, Patch Management, Dns, Microsoft Intune, DHCP, Microsoft 365, EMM platforms, Wi-Fi troubleshooting, RMM, mobile OS, MDM, compliance standards, ITSM platforms

Servicenow, It Service Management, Microsoft 365, ticketing platforms, meeting room technology, Mac operating system