Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Google Kubernetes Engine

Good to have skills : Google Cloud DevOps Services

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to improve system stability and optimize support processes.
Mentor junior team members to enhance their technical and problem-solving skills.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Google Kubernetes Engine.
Good To Have Skills: Experience with Google Cloud DevOps Services.
Strong knowledge of container orchestration and management.
Ability to troubleshoot complex distributed systems and cloud infrastructure.
Experience with monitoring and logging tools to ensure system health.
Familiarity with automation and scripting to streamline support tasks.

Additional Information:

The candidate should have minimum 5 years of experience in Google Kubernetes Engine.
This position is based at our Bengaluru office.
A 15 years full time education is required.