Project Role : Program/Project Management Lead

Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.

Must have skills : Service Transition

Good to have skills : NA

Minimum 15 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Program/Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables to maintain quality and timeliness. The position demands active communication with various stakeholders to manage expectations, address challenges, and ensure successful outcomes. The role is dynamic, involving coordination across different teams and adapting to evolving project needs to drive overall success.

Roles & Responsibilities:

Expected to be a SME with deep knowledge and experience.
Should have Influencing and Advisory skills.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Expected to provide solutions to problems that apply across multiple teams.
Lead strategic planning and execution to align project goals with organizational priorities.
Facilitate collaboration and communication among diverse teams to enhance project efficiency.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Service Transition.
Strong skills in managing change processes and ensuring smooth transition of services.
Ability to coordinate cross-functional teams and manage stakeholder communications effectively.
Experience in risk management and mitigation strategies within service delivery.
Competence in monitoring and reporting project progress to senior leadership.
Skilled in problem-solving and decision-making to address complex project challenges.

Additional Information:

The candidate should have minimum 15 years of experience in Service Transition.
This position is based at our Bengaluru office.
A 15 years full time education is required.