Role: Network Administrator L3

Fulltime Permanent Role

Experience - 8 to 10 years

Location: Bangalore, Karnataka

Notice Period: Immediate – 60 days

Interview Process

Round 1: Virtual Interview

Round 2: Face-to-Face Interview in Bangalore office

For Network L3 - CISCO ISE/ Routing-switches/SD WAN/Wireless controller, these skill sets are mandatory.

Note:

Communication should be good.
Need only good quality profiles.
Face-to-face round is mandatory.
Please confirm whether the candidates have write access to the devices or only read-only access. Kindly reject candidates who have only read-only access.
Also, please assess their minimum communication skills by asking them to give a brief personal introduction. I believe this will help in evaluating them better.

Job Summary:

Responsible for managing and maintaining enterprise network infrastructure, ensuring high availability, security, and performance. The role includes proactive monitoring, configuration, patching, and troubleshooting of network devices, firewalls, and related systems, while adhering to ITIL processes and supporting a 24x7 service window for core network and infrastructure applications.

Key Responsibilities:

Manage and maintain routers, switches, firewalls, and access points across the enterprise network.
Perform backup and restoration of network devices to ensure business continuity.
Monitor network devices using ManageEngine OpManager and other tools like Nagios or SolarWinds.
Allocate and manage bandwidth (B/W) across network segments.
Assist in network or security hardware/software refresh, including setup and configuration.
Manage firewall operations (15 firewalls) and ensure security compliance.
Oversee proxy management for Blue Coat Proxy until decommission.
Maintain and monitor Cisco Routers, Cisco Switches and Cisco Access Points
Apply patching using ManageEngine Patch Manager Plus for network devices.
Utilize ITSM tools such as BMC Helix or ServiceNow for incident, change, and problem management.
Respond promptly to high-priority incidents and outages, ensuring quick resolution and minimal downtime.
Participate in Change Management and Problem Management processes for network updates and recurring issues.
Maintain detailed documentation for configurations, procedures, and incident resolutions.
Knowledge management – Creation/Modification of SOP/KBs
Work in a 24x7 service window with rotational shifts.

Technical Requirements:

Networking Devices: Cisco Routers, Switches, Access Points, SD WAN
Security: Cisco Identity Services Engine (ISE) administration, including policy profiling and posturing experience) Firewall policies, access control, compliance standards,
Firewall Management: GAIA Application Firewall Administration and management, Palo Alto (via Panorama) and other enterprise firewalls
Monitoring Tools: ManageEngine OpManager, Nagios, SolarWinds
Patch Management: ManageEngine Patch Manager Plus or any similar tool
ITSM Tools: BMC Helix, ServiceNow
Protocols: TCP/IP, VLAN, VPN, SNMP
Backup & Restoration: Network device configuration backups

Preferred Qualifications:

Certifications: CCNA, CCNP, or equivalent
Experience with Panorama for firewall management
Familiarity with network security best practices
Knowledge of cloud networking (AWS/Azure) is a plus

Education Qualification:

Graduate/Post Graduate in Computer Science, Information Technology, Electronics, or related field.

Soft Skills:

Excellent communication skills and fluency in English (written and verbal).
Ability to prioritize and manage multiple tasks under pressure
Incident management and coordination during outages
Analytical thinking and problem-solving skills
Team collaboration and adaptability in dynamic environments