Python, S3, Java, Golang, Lambda, Api Gateway, PowerShell, RDS, AWS, Ruby, Cloudformation, Kubernetes, ECS, Terraform, Docker, Ec2, EKS, Amazon Bedrock, Amazon SageMaker, AI ML fundamentals, DevSecOps tooling, AWS Certified Machine Learning Specialty, CI CD pipelines

powershop , Quality Assurance, Cpq, User Acceptance Testing, Customer Portal, Salesforce applications, Camos Configurator, test automation solutions

performance dashboards , Azure DevOps, Data Analytics, Python, Github, Jira, Terraform, Ansible, Git, PowerShell, Version Control Systems, DevOps practices

Azure, Ml, AWS, System Design, Kubernetes, Docker, Gcp, Ai, microservices architecture, event-driven architectures, Architecture, domain-driven design

Devops, Docker, Ansible, Containers, Bash, Python, Kubernetes, Cloud Native

SLA, CCaaS, AI adoption, AI-enabled support tooling, Cost of Support, Next Reply, First Reply, Reopen Rate, zendesk, CSAT, First Contact Resolution, Abandoned Call, workforce management