Job Title: ServiceNow ITOM Developer

Skills: ITOM, Discovery, Event Management & Service Mapping

Experience: 5 - 12 years

Location: Greater Noida, Pune & Bengaluru

Notice: Immediate to 60 days joiners are preferable

We at Coforge are hiring ServiceNow ITOM Developers with the following skillset:

Analyzing business requirements, designing & developing implementing solutions on the ServiceNow platform.
Collaborate with cross - functional teams to ensure the successful delivery of ServiceNow applications & modules, meeting the organization's needs.

Requirements Analysis:

Collaborate with business analysts & stakeholders to understand and translate business requirements into technical specifications.

Design and Development:

Design & develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards.
Customize & configure workflows, forms, fields, scripts, business rules, UI policies and other ServiceNow components.
Implement & configure ServiceNow IT Operations Management (ITOM) modules, such as discovery, Service Mapping, event management and CMDB (Configuration Management Database).
Collaborate with infrastructure & operations teams to ensure accurate and up - to - date configuration data within the CMDB.
Monitor & manage infrastructure events, alerts, and incidents using ServiceNow Event Management.
Develop & maintain integrations between ServiceNow and other monitoring tools and systems.

Integration:

Integrate ServiceNow with other systems & applications as needed.
Develop & maintain integrations using web services, APIs and other integration technologies.

Collaboration:

Work closely with cross - functional teams, including system administrators, business analysts, & quality assurance teams, to deliver high - quality solutions.
Collaborate with stakeholders to gather feedback & make necessary adjustments to meet evolving business needs.

Testing & Quality Assurance:

Conduct unit testing & participate in quality assurance activities to ensure the reliability and functionality of developed solutions.

Documentation:

Create & maintain technical documentation, including design specifications, user guides, and test plans.

Support & Maintenance:

Provide ongoing support & maintenance for ServiceNow applications, troubleshooting & resolving issues promptly.

Training:

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a ServiceNow Developer with expertise in ServiceNow platform configurations & customizations.
Strong understanding of ITSM & business process automation concepts.
Proficient in JavaScript, HTML, CSS & other web technologies.
Experience with ServiceNow integrations & web services.
ServiceNow certification(s) is a plus.

Skills: