About Blue Machines

Blue Machines is an enterprise Voice AI platform that lets organisations talk to millions of people in their own language. Our Government Division runs production voice AI for state departments. Our GCAS AI Assistant in Gujarat serves 3.75 lakh applicants across 2,461 colleges at 99.96% accuracy. We're scaling across departments and states, and we need a senior engineer to build and lead the team that makes every deployment land.

The role

You'll be the technical owner of our government deployments and the leader of our Forward Deployed Engineering team. You'll get your hands dirty on the hardest deployments, and be the person senior officials trust on anything technical. You'll partner closely with the Division head on proposals, pricing inputs and delivery commitments.

What you'll do

Own delivery
Act as technical accountable owner for every government deployment, from scoping through UAT, go-live and post-launch reporting
Personally lead the most complex or high-stakes deployments and integrations
Present architecture, performance and roadmap to senior officials, including IAS-level stakeholders and department heads
Own data security, hosting and compliance conversations: SDC/NIC, MeitY-empanelled cloud and data residency
Lead technical solutioning for RFPs and proposals: solution architecture, effort estimates, SLAs and technical compliance responses
Run technical demos and pre-bid discussions with departments
Turn field learnings into platform priorities with product and engineering. You're the voice of the government customer internally

Requirements

Must-haves

:10 years in software engineering, with 4+ years in client-facing deployment, solutions or implementation engineering
2+ years leading engineers, formally or as a tech lead across multiple concurrent deployments
Deep hands-on skills: Python and/or TypeScript, APIs and integrations, SQL, cloud infrastructure (AWS/GCP), and production monitoring
Practical experience shipping LLM-based systems: prompting, RAG, function calling, evaluation and guardrails
A proven record of delivering complex systems to enterprise or public-sector clients under tight timelines and shifting requirements
Executive-level communication in English and Hindi, including writing and presenting for non-technical senior audiences
Willingness to travel and to be on-site during critical deployment phases

Good to have:

Direct experience delivering for central or state government, PSUs, or large government-funded programmes
Working knowledge of government procurement and delivery: RFPs and technical bids, work orders, UAT and sign-off, payment milestones, and audit expectations
Gujarati proficiency, or another regional language for future state deployments

Preferred:

Voice or telephony depth: SIP, IVR, contact-centre platforms, ASR/TTS vendors
Background at a system integrator, GovTech firm or high-growth startup

Benefits

Your deployments reach lakhs of citizens, and you'll have direct visibility with senior government leadership
You'll get meaningful ownership over how Indian-language voice AI gets delivered to the public sector

Lead Forward Deployment Engineer- Government Division