MS SQL, Rest Apis, Log Analysis, Oracle, Sql, basic API testing, Data Analysis, issue triaging, CSV Fixed file format review

Kibana, Curl, Apis, Networking Concepts, Dns, Json, Debugging Tools, Firewalls, Postman, Voice SIP protocols, latency, cloud platforms, VSIP, HTTP methods, ports, webhooks, SIP call flows

semiconductor packaging , silicon photonics , fib, Electronics Manufacturing, advanced PCB technologies, solder joint characterization, advanced failure analysis techniques, SMT assembly, laser soldering, failure root-cause investigations, EDS, flip-chip underfill, RF optical modules, X-ray inspection, die attach, cross-section analysis, reflow soldering, thermal profiling, Sem, Industry 4.0 automation

Nas, San, Wireshark, Fibre Channel, Python Scripting, Log Analysis, Microsoft Hyper-v, Docker, Ansible, Sql Database, MongoDB, Oracle, Nfs, Kubernetes, Iscsi, Mcs, enterprise storage systems, Performance and Network Optimization, Platform9 certification, VMware VCP, TCP IP-based networking, RAID concepts

ticketing systems , Servicenow, HTML, Rest Api, Sed, Javascript, Tls, Python, Oauth, CSS, PowerShell, Grep, Jwt, Bash, SSL, Sql, Sso, Log Analysis, Awk, Authentication, Xss, Web Security, Technical support, Authorization, zendesk, Freshdesk, CORS, Helpdesk, Jira Service Desk, CSRF

Incident Management, Salesforce Sales Cloud, monitoring and maintaining business-critical applications, Root Cause Analysis, Problem-solving

CRM, Root Cause Analysis, Problem diagnosis, ACD routing system

Servicenow, Log Analysis, Grafana, API debugging, Datadog, Sql Queries, Cloudwatch, Gcp, Docker, shell scripting, Basic Python, Azure, Kubernetes, AWS, Jira Service Management, zendesk

workflow management , bom management , Change Management, Incident Management, Problem Management, Itil Processes, Access Manager, Siemens Teamcenter, Root Cause Analysis, Active Workspace AWC, Indexing Services, FSC Dispatcher Pool Manager, Structure Manager, FMS, Teamcenter administration, BMIDE configurations, Organization Management, Classification, Rich Client RAC, Sla Management, Document Management, Product configurator