Analytical Thinking, social media support, Customer Support, process-oriented approach, Problem Solving

Fluency In English, Phone handling, Active Listening, Customer Support, Healthcare insurance, Hospital claim services

Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Customer-first attitude

ticketing systems , Salesforce, customer support software, zendesk, CRM, Freshdesk

communication, Customer Support, Escalation, live chat management, non voice, Problem-solving, CSAT, Customer Engagement, Teamwork, feedback documentation, Query Resolution, Empathy

crm software, Product Knowledge, Problem Solving, Active Listening, Communication Skills, Sales Techniques, Customer Engagement, Data Entry, Time Management, Team Collaboration

Customer Service, Problem Solving, Malayalam Proficiency, Technical Support, crm software

Customer Support, International Voice Process, International Bpo, Customer Service, Upselling, Cross Selling, international banking services, Banking Voice Process