Backup Management, Network Troubleshooting, Desktop support, Asset Management, Office 365, Ms Outlook, Voice support, Windows Operating System, Ticketing tool knowledge, Remote technical support

Desktop Support, Printer Support, Computer Hardware, Windows operating systems, Office applications, Technical Support, Basic networking concepts, Troubleshooting

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

Windows OS, Basic Networking, Microsoft Outlook, troubleshooting and diagnostic skills, desktop and laptop hardware

Linux, Network Issues, Windows, IT policies, antivirus updates, desktop operating systems, Documentation, security patches

VMware, Itsm, Intune, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, O365 Exchange admin, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts

DHCP, Wireshark, Nagios, Dns, Cisco Ccna, Network Troubleshooting, Windows 11, hardware components, common software applications, monitoring and management tools

Desktop Support, Windows Installation, Outlook Configuration

ticketing systems , Networking Basics, Windows Support, Hardware Troubleshooting, Remote Support, Active Directory