Service Request Management, Citrix Xendesktop, Service Now, Office 365, Itil, Windows 7, Incident Management, SCCM, Windows 10, MTR, Mcafee Cortex XDR, OneDrive, User Data Management, Asset Inventory Management, Network Printers Management, Azure cloud PC, AV support, Hardware Software installation

Windows OS, Lan, Wi-Fi, internet connectivity

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

Remote Support, Desktop Support, Outlook Configuration, Windows Application

Lan, Windows 10, Outlook O365, Wi-Fi, Active Directory

Windows OS installations

desktop computers , computer hardware, Hardware Maintenance, Remote Support, Printer Support, Itil, technical support, Troubleshooting, on-site client visits

VMware, Intune, Exchange Admin, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, O365, Itsm, Windows Troubleshooting, Active Directory, DLP Tools, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts

Os Installation, Desktop Support, Windows Installation, Hardware Troubleshooting